How to Reset a Massage Chair? — Ultimate Guide


When you find yourself feeling tense, stressed, or dealing with stubborn muscle aches, a massage chair can serve as a rejuvenating solution for both your mind and body. However, it’s easy to overlook the fact that the massage chair itself may require a reset from time to time.

Restoring your massage chair to its optimal functioning doesn’t necessitate mechanical expertise. What you need is our straightforward, step-by-step guide to resetting your massage chair.


A high-quality massage chair is a durable, reliable device designed to cater to your massage needs for years. With minimal maintenance, it will consistently provide your desired massage experience, whether it’s energizing in the morning, relaxing in the evening, or anything in between.

However, like all electronic equipment, massage chairs occasionally encounter minor glitches, which is normal. The good news is that you can quickly and easily troubleshoot and fix these issues yourself.

Do I Need to Know How to Reboot a Massage Chair?

Certainly, it’s essential to understand how to reset a massage chair’s settings. Unlike typical furniture, it requires regular maintenance, which is crucial to its longevity and performance.

Routine tasks such as dusting, cleaning, and upholstery care should be given equal attention, just as you care for your massage chair. Neglecting maintenance can lead to potential issues.

Not knowing how to reset your massage chair can be troublesome when complications arise. Even if you don’t use it frequently, the internal mechanism may need a reset to function correctly.

The good news is that resetting an automatic massage chair isn’t a complex task. You don’t have to call a technician, which can save you maintenance costs. Simply follow the instructions below to reset your massage chair:

A Step-by-Step Guide for Resetting Your Massage Chair

With numerous massage chair companies offering a diverse range of chairs, resetting methods can vary. To reset your massage chair, consult the user manual for specific instructions. However, we present several reset methods commonly applicable to various massage chair models below.

1. Resetting the Chair by Unplugging

A straightforward way to reset a chair is by unplugging it and letting it rest for twenty-four hours. This allows the chair to cool down while keeping your saved massage chair functions intact.

This reset approach is ideal when the massage chair or its wires have overheated, or the chair experiences a blown power fuse. Alternatively, for some chairs, a simple on-off cycle may suffice to reset them.

2. Resetting Using the Kneading and On/Off Buttons

In some instances, you may wish to restore your chair to its factory settings, erasing all saved massage functions. To achieve this, follow these steps:

  1. Make sure to unplug the chair.
  2. Simultaneously press and hold the power and kneading buttons on the remote for five to ten seconds.
  3. The machine will vibrate, and an error light will appear during this process.
  4. Afterward, the chair will reset to its factory settings.

Knowing how to reset your massage chair will help you maximize its benefits.

Why You Might Want to Reset a Massage Chair

Advanced massage chairs rely on a sophisticated “computer brain” to control their operations. This program directs the physical components of the chair to create specific massage sensations at different times, a crucial factor that sets high-quality chairs apart from average ones.

This precision in coordinating roller and component movements is essential because, without this computerized control, a massage chair would deliver uncoordinated pressure, leading to an unsatisfying and ineffective massage experience.

In simpler terms, like many devices, a massage chair’s unusual behavior is often due to issues with its short-term memory [1]. Ideally, this memory should be cleared after each use, but sometimes it doesn’t happen.

Also, several reasons may prompt you to reset your massage chair, many of which are associated with disruptions in its normal functions. Some common factors include:

  • Display of a message of mistake
  • Overheating of the massage chair
  • Unexpected temperature variations
  • Power surges causing disruptions
  • Mysterious noises emerging
  • Chair becoming unresponsive
  • Issues with the remote control’s functionality

Encountering these situations doesn’t necessarily indicate chair damage. Often, a simple reset or a factory reset can rectify the issue.

That is why, in this case, you’ll learn how to reset a massage chair program and factory reset it.

Reset Your Massage Program

To switch to a different massage program, follow these steps:

  1. Turn on the power socket to activate your massage chair.
  2. Use the massage remote control of the massage chair to power it.
  3. Press the ON/OFF button to initiate your preferred massage program.
  4. To clear the previous massage program and set your new choice, press the ON/OFF button once more.

How to Restore Your Massage Chair to Factory Settings after Changing the Program

Performing a factory reset is a straightforward method to erase all customizations. If you’ve tailored your massage chair with specific programs, massage styles, duration, and more, it’s important to understand how to return it to its original factory settings. Like factory resets in mobile phones, this feature is highly valuable for your massage chair.

Factory settings represent the initial configurations pre-installed with your massage chair when you first purchased it. If you encounter any issues with the internal mechanisms of the massage chair, resetting it to its factory settings is an effective way to enhance its performance.

Here are the steps to perform a factory reset on your massage chair after changing the program:

  1. Turn off the massage chair and ensure the seat is empty without additional loads.

  2. Use the remote control and press the ‘Power’ and ‘Kneading’ buttons simultaneously.

  3. Hold both buttons down for 7-10 seconds.

  4. If your remote control features a built-in screen, you will see an ‘error’ indication in the left corner.

  5. The massage chair pad will vibrate briefly, signaling the successful completion of the factory reset.

Please note: Some massage chairs have a dedicated factory reset button. Refer to the user manual with your chair to check if your model has a specific reset method or if alternative ways exist to perform a reset.

Complications in a Massage Chair Resolvable Through a Reset

Massage chairs never ceased to amaze us, offering luxurious relaxation and therapeutic benefits, but it is probably not immune to occasional glitches and disruptions in their performance. Fortunately, many reasons for these complications can be resolved through a simpler, complete reset.

In this session, you’ll learn about every common issue in massage chairs and how performing a reset can often provide a quick and straightforward solution to get a massage chair back to its original course.

Whether it’s addressing a piece of error messages, unresponsive controls, or unusual noises, understanding the different elements of the power of a reset can help you enjoy uninterrupted and rejuvenating massage experiences.

Elevated Temperature in Your Massage Chair

If you notice an increase in the body temperature of your massage chair, it could be due to some misconfigured settings. Resetting your automatic massage chair pad will correct faulty settings and provide a fresh start.

Timer Malfunction

The timer is crucial in a massage chair, as it determines the session’s duration. It means that when the timer stops working, it can be inconvenient for users.

While the timer matter doesn’t affect the internal massage mechanism, it’s significant for users. Resetting your massage chair may help restore the automatic timer functionality.

Massage Chair Generating Unwanted Noise

If your massage chair has suddenly become noisy, several factors could be at play. It might be related to a malfunctioning motor or concern with the air compressors.

If the complication appears technical in nature, it’s advisable to seek professional assistance. However, attempting a factory reset on your massage chair before calling a technician is a good idea. Often, a factory reset effectively resolves such noise-related matters.

Massage Chair Features Unresponsive

When you notice that certain features of your massage chair [2] aren’t performing as expected, consider performing a reset. If the massage rollers aren’t providing the desired depth, it may indicate a settings error.

Similarly, if the airbags fail to compress or the LCD monitor remains unresponsive, a reset of your massage chair is worth trying.

Massage Chair Unexpectedly Halts

If your massage chair frequently comes to an abrupt stop, it’s advisable to perform a reset. This concern is likely linked to a misconfigured personalized setting. If the problem persists, it’s essential to contact a technician for a thorough examination of your massage chair.

Read also: How To Make Your Massage Chair More Comfortable?

10 Things to Remember When Resetting a Massage Chair

1.    Consult the User Manual

Each massage chair model may have a different reset procedure. Always refer to the user manual specific to your chair for accurate instructions.

2.    Power Off First

Before attempting any reset, ensure the massage chair is powered off. Unplug it if necessary to ensure safety during the process.

3.    Backup Custom Settings

If your chair allows customization of massage programs, note your preferred settings before resetting, as the process may erase these configurations.

4.    Factory Reset

Some concerns may require a factory reset, which clears all customizations and returns the chair to its default settings. Be aware of the potential impact on your saved settings.

5.    Professional Assistance

If you encounter persistent concerns or the reset process doesn’t resolve the problem, consider contacting the manufacturer’s customer support or a professional technician for guidance.

6.    Regular Maintenance

Preventative maintenance, such as cleaning and lubricating moving parts, can reduce the need for frequent resets and extend the chair’s lifespan.

7.    Safety First

Always prioritize safety when performing any maintenance or reset procedures. Follow the manufacturer’s recommendations to avoid accidents or damage to the chair.

8.    Documentation

Keep records of any resets or maintenance performed on your massage chair, including dates and details, for reference in case of future matters.

9.    User-Friendly Reset Options

Some massage chairs offer user-friendly reset buttons or combinations on the remote control, making the process more accessible.

10.                   Stay Informed

Stay informed about your massage chair’s specific features and functions to troubleshoot effectively and enjoy a seamless massage experience.


1. How do I reset my massage chair to its factory settings?

Resetting a massage chair to its factory settings typically involves pressing specific buttons or combinations on the remote control. Refer to your chair’s user manual for detailed instructions on the reset process, as it can vary between models.

2. What should I do if my massage chair suddenly stops working?

A reset is often the first troubleshooting step if your massage chair experiences a sudden malfunction or stops working. Turn the chair off, unplug it for a few minutes, then plug it back in and power it on. If the issue persists, consult the user manual or contact customer support for guidance.

3. Can I perform a reset to fix unusual noises coming from my massage chair?

You can attempt a reset if your massage chair is making unexpected noises. Sometimes, these noises can result from minor software glitches. Follow the reset instructions in the user manual, and consider professional maintenance if the issue persists.

4. Is it safe to reset my massage chair frequently?

Resetting your massage chair as needed for troubleshooting purposes is generally safe. However, excessive resets may not be necessary, and it’s essential to address the root cause of any recurring issues to prevent frequent resets.

5. Will resetting my massage chair erase my custom settings?

Performing a reset may clear custom settings and return the chair to its default configurations. Before resetting, take note of your customized settings if you wish to restore them later. Refer to your user manual for specific information on how resets affect personalized settings.

To Sum Up

Understanding how to reset a massage chair is valuable for users seeking to optimize their massage chair experience and troubleshoot common issues. These sophisticated devices, designed to provide relaxation and therapeutic benefits, can sometimes encounter glitches or malfunctions. Knowing how to perform a reset can often resolve these problems swiftly and efficiently, restoring the chair to its optimal performance.

From addressing error messages and unresponsive controls to tackling unusual noises and other issues, a reset can be the first step in resolving these concerns. However, it’s crucial to remember that while resets can solve many problems, they may not be the solution to all chair-related issues. Consulting the user manual for specific reset instructions tailored to your chair model is essential.

Furthermore, maintenance and regular care of your massage chair can reduce the frequency of issues that require resetting. You can extend its lifespan and ensure consistent performance by keeping the chair clean, lubricated, and well-maintained. Knowing how to reset massage chairs effectively complements your investment, offering uninterrupted relaxation and rejuvenation.

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